Shipping Policy

Last Updated: July 2026

Thank you for shopping with Coastal Boy. We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order has been processed, you will receive a confirmation email with your shipping details.
• During holidays, promotions, or high-demand periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United States: 5–10 Business Days
• Canada: 7–12 Business Days
• Europe: 7–14 Business Days
• Australia & New Zealand: 7–15 Business Days
• Rest of the World: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package throughout its journey.

Shipping Address

Please ensure your shipping address is accurate before placing your order.

Coastal Boy is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error, please contact us immediately. We will do our best to update your order before it is shipped.

Lost or Delayed Packages

If your package is delayed or appears to be lost in transit, please contact us at coastallboy@gmail.com. We will work with the shipping carrier to help locate your order and resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged item(s)
• Photos of the packaging

We will review your request and work to provide a suitable solution.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Coastal Boy
Email: coastallboy@gmail.com

Our customer support team aims to respond to all inquiries within 24–48 business hours.